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Wednesday, November 5, 2008

Retail Rants

There's a book at Barnes and Noble called "Waiter Rant" and it is all about being a waiter and the kind of crap you put up with. So, recently I saw this and decided that there should also be a book called "Retail Rant: The pay sucks and so do the people" or something similar to that.

There are things I've noticed in my stint as a retail employee. These are things I would like to bring to your attention so that you are wiser. One- we don't get paid nearly enough to deal with the kind of crap many people make us deal with. Being paid under eight dollars and hour is already degrading enough without pissy people coming and making our days worse. Look at it this way if you will: Work in general puts people in bad moods. We're already on edge. If people keep treating us as though we are subserviant, at some point we will explode. If you frequently do this, there's a better chance that it could be you.

Another point I'd like to make is this: we may be paid next to nothing and work in a position that very intelligent monkeys could fill, but we are not stupid. Okay, I'll cede that some retail workers (read teenagers) could use a few brain cells sometimes, and there are some people who just aren't up to 75 on the IQ scale. However, there are those of us who fall into two other categories. The first category is that we were desperate for income, okay? The economy blows and no one wants to hire and almost college grad. So we took what we could get. This does not mean we sold our intelligence once we went on the payroll. The other category is comprised of people with good paying jobs who still need more money to live well, or make ends meet. I personally know several people who fall into this category. They are smarter than most people combined, but for some reason, need the extra cash. Take one of my good friends for example. He is an executive at an insurance company but his daughter just entered Princeton and I can tell you first hand, college is not, I repeat NOT, cheap.
The last thing I'd like to point out is: we do everything so please try not to make our jobs harder. I understand you don't realize some things you do wrong. However, we do not like cleaning up your trash, picking up after your children, or jumping through hoops for your aproval. It's a job. Most of us don't do it because we always dreamed of being in retail. We go, we work, we get paid. Sure, we'll be nice if you are. We are people after all. But the next time you come in with a bad attitude, snapping at us and acting as though we're incompitent, just remember: we don't mind wasting your time and walking you around the store five times before taking you to what you want. Actually, we often enjoy it.

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